SHIPPING & MADE TO ORDER
Alina London is a boutique fashion house and every piece is individually designed and crafted in London by our skilled atelier team.
We work exclusively with premium fabrics sourced from France and Italy, selected for their exceptional quality, beauty, and craftsmanship. Due to the delicate nature of certain materials, including sequins, feathers, embellishments, and specialty fabrics, all garments should be handled and stored with care.
Many of our designs offer custom colour selection, further reinforcing the bespoke nature of each order.
As all Alina London garments are made exclusively to order, we do not hold stock inventory. Production of your garment begins following confirmation of your order and is created specifically for you.
All sales are final.
We do not offer returns, refunds, exchanges, cancellations, or store credit.
By placing an order, you acknowledge and accept that your garment is being produced exclusively for you and therefore cannot be returned once purchased.
IMPORTANT INFORMATION
• All Alina London garments are individually handcrafted and may require approximately 7 to 14 days for production, depending on the complexity of the design prior to dispatch.
• Colours may appear differently depending on screen settings and device displays.
• Due to the handcrafted nature of our garments, slight variations in placement of embellishments, sequins, feathers, embroidery, or fabric pattern may occur and are not considered defects.
• All garments should be handled, stored, and cared for in accordance with the care instructions provided.
• By completing your purchase, you confirm your acceptance of this policy.
Each Alina London garment is individually crafted to order in our London atelier.
Once your order is placed, our atelier begins preparing your piece using the finest fabrics sourced from France and Italy. As every garment is made exclusively for you, production requires approximately 7 to 14 days before dispatch depending on the complexity of each style.
This considered approach allows us to focus on exceptional craftsmanship, minimise waste, and create garments that are not mass-produced.
Your patience is part of the process, ensuring each piece is created with the attention, precision, and care that define Alina London.
Each Alina London garment is individually crafted to order in our London atelier before it is prepared for dispatch.
Please allow approximately 7 to 14 days for production prior to shipment. Once your piece has been completed, it will be carefully packaged and dispatched to your chosen destination.
Delivery times may vary depending on your location and local courier services. Tracking information will be provided as soon as your order leaves our atelier.
Every garment is packaged with the utmost care to ensure it arrives in pristine condition.